About the Conference
18th Annual Insurance Education Conference Of The Association of Insurance Institute of the Caribbean
Venue: Hilton Trinidad and Conference Centre, Port of Spain, Trinidad and Tobago.
You're an insurance professional and you're gearing up for greater things within the industry. Here's your opportunity to network with leaders in the field and Caribbean professionals like yourself.
Come to the 18th Association of Insurance Institutes of the Caribbean Conference, held in association with the Trinidad and Tobago Insurance Institute, and learn how you can make the next step.
Compliance and Why:
Digital Strategy - Using technology to grow
Global Changes and the effects on the Caribbean Insurance Industry
On the Edge - Managing Risk in a Competitive Environment
Customer Service - Before and After the Sale
On the Couch - Guide to effective Leadership
Please note that attendance to this conference will qualify as CPD credits\hours
Mr. Cecil R. Jaipaul holds a Bachelor of Education in Adult Education and, to list just a few of his very many insurance credentials, he is a Chartered Insurance Practitioner, UK (CIP), Fellow, Chartered Insurance Professional (FCIP), Fellow, Life Management Institute (FLMI) and Fellow, Life and Health Claims (FLHC). As President of Jaipaul Consulting, he specialises in claims consulting, dispute resolution and training. He is the Audit Team Leader of the Market Conduct Branch of the Financial Services Commission of Canada and is licensed by the Law Society of Upper Canada to provide legal services in Ontario.
Mr. Gerard Mendez is Vice President, International Business Development at the Insurance Company of the West Indies. He has an EMBA from The UWI's Institute of Business (now the Arthur Lok Jack Graduate School of Business) and is a Certified Mediator, licensed by the Mediation Board of Trinidad and Tobago.He is one of 18 mediators selected by the Judiciary of Trinidad and Tobago to handle "Court-annexed" mediations. Mr. Mendez has extensive Caribbean insurance industry experience, covering operations, corporate and regulatory compliance.
Mr. Ravi Tewari is Group CEO of the Guardian Group, a financialservices group that operates across the English and Dutch Caribbean. An actuary by profession, he has, at just 44, accumulated some 23 years of experience in the insurance sector. He began his career in actuarial consulting and, prior to 2005, worked as a valuation actuary, Appointed Actuary and on several key acquisition projects for Guardian Holdings Limited. Since that time he has served as President of Guardian Life of the Caribbean, a subsidiary company; Head of the Life Line of Business for the Group; and now, Group CEO.
"Untapped Leadership" - Motivational Segment
Anthony Watkins - CEO/ Principal Consultant of ODYSSEY CONSULT Inc Limited.
MANAGEMENT STRATEGY & its Morale Centre - Why is This Important to the Conduct of Business?
Dr Acolla Lewis-Cameron
Lecturer and Head of the Department of Management Studies at the University of the West Indies (UWI)
DIGITAL STRATEGY - Thinking But of the Box. How Best to Use Social Media; How to Push Sales Professionally;
Brevard Nelson - Co-Founder & COO of Caribbean Ideas Limited
COMPLIANCE AND WHY?
Susan Francois - Director, Financial Intelligence Unit of Trinidad & Tobago
GLOBAL CHANGES & THE EFFECTS ON THE CARIBBEAN INDUSTRY
Raymond Mc Millan - Chartered Insurance Lecturer & Managing Director, Global Insurance Services UK
ON THE EDGE MANAGING RISK IN A COMPETITIVE MARKET - Enterprise Risk Management
Paul Traboulay - Group Chief Risk Officer at the Guardian Group
CUSTOMER SERVICE: After Sales, Beyond the Technical
Theophlius Francis - Financial Service Ombudsman
Cecil Jaipaul - Managing Director, Jaipaul Consulting - Canada
Gerard Mendez - Vice President, International Business Development (ICWI)
ON THE COUCH - Guide to Effective Leadership
Rani Lakhan-Narace - Executive Chairman of TRINRE
Ravi Tewari - Chief Executive Officer - Guardian Holdings Limited
Richard Ramdwar - Chartered Insurance Broker & Managing Director - Nautica Insurance Brokers Limited
Josanne Lennard (moderator)